Originally Posted by rubyrage
Submit a complaint > Consumer Financial Protection Bureau
deceptive practices are a no-no.
Even if it's hidden in small print somewhere, that doesn't make it ok.
And if they are going to garnish your checking account, you should've been given notice prior to them doing so to give you a chance to get current.
I'd call back & ask for a supervisor etc. and file a complaint with the consumer financial protection bureau.
Rubyrage:...I love you so...this is one of the many reasons why...
Orchestral: you done been had by the fine print on this one..my su****ion is that they "auto enrolled" you in some kind of credit protection plan which had more to do with protecting their credit
The last 4 years have been an absolute bonanza for the banks in terms of adding new fees, rewriting old policies to favor them, punishing debtors, and believe it or not stiffing creditors (aka depositors)...if you are look for the bad guy in US...they are all in banking and you all know their names.
Now that your credit card is paid off...take this opportunity to tell that same supervisor: "that you will never be using one of their credit cards again..and since ALL BANKS OFFER THE SAME BENEFITS TO MANKIND AND ARE WHAT WARREN BUFFETT CALLS A COMMODITY BUSINESS..you think now would be an excellent time to move your accounts to one of their competitors who might be even more interested in protecting your credit score and giving even more rewards benefits for your deposited dollar"
.....and see how fast that worthless lifer changes his tune about helping you achieve all of your financial dreams.
Banks, Casinos, Airlines, Gas Stations, car dealerships...any business in which the customer cannot differentiate one companies product from another..is a commodity business....and that means that they have to fight for every sale and cannot live with low sales volume at all...which gives you as the consumer a lot more power than most consumers ever use....
Just tell the people at the bank that "you hear the Wells Fargo is a lot farther away from Bankruptcy and returning to ward of the state status than Bank of America is and that you may go take your money their to protect your financial security and credit score".
..and if that doesn't make that bank manager either open his books up to you or go home and commit suicide...you let me know.
Every time you are dealing with people in a captive market....where they are they only game in town
for consumers...like medicine, law, casinos, wireless companies...etc....you are going to get this kind of behavior out of the people in that industry. This is why wall street behaves the way it does....because its customers are financially illiterate, it knows that, and it thrives on being able to say "what are you going to do even if we do **** up...not give us your retirement money to make it grow so you can outpace inflation *smirking laughter all around*".....
If you want to be treated right by any of these types of businesses....you have to beat them at their own game
...by reminding them until they want to hang themselves just how replaceable their benefits to you really are. As a customer, you deserve to be treated right and with respect...why?...because you pay their mortgage and put their worthless ****ty kids through college...THATS WHY.