i work in a coffee shop as a supervisor. there is this INSANE woman that comes in pretty much everyday, sometimes twice, and yells, screams and repeats her order 4985979467 times followed by "not too much ice (times 798907897) thanks hon (times 96887967). i am not kidding. a few times she has waited outside for about 20 minutes before we open (we open at 5:30 am, my shift is the opening shift) and everytime i go outside to unlock the door she gets out of her car and begins to order her "LARGE CHOCOLATE CREAM SODA, NOT TOO MUCH ICE, NOT TOO MUCH ICE, THANKS HON, THANKS HON!!!!!!" im still outside, not behind the counter or even in the store.
also, she will come in and order she stuff and try to pay with the same credit card everytime but its always declined. she asks if she can take her drinks and come pay later, but of course we cant allow that. so she will either have wasted our time or come back with money 20 minutes later and re-order.
sometimes she just comes in and uses our bathroom for about a half hour....mind you, we all think shes on something and im not saying it to be mean but she has to be because no one is as loud, repetitive or insane as she is. did i mention she comes in our store wearing a nightie....even when its like 20 degrees outside? once she came in with one shoe yelling "I LOST MY SHOE!!!!!" 4967495674967 times.
when she leaves our store, we cant help but to have a chuckle because shes so crazy. anyway, last saturday she came in and the other person waited on her and she asked me to ring her up. she came up a little short and asked if she could pay later and i said "im sorry, i cant do that" so she goes in her car and gets money from her boyfriend (whos name in ryan, and i only know that because she screams at him before she even opens the door to leave). she comes back in and starts yelling something that sounded like "this is ridiculous im in here all the time and you are always rude to me and laugh at me when i leave i always tip you guys (TIP???? thanks for your 2 pennies!!!) and....".... i couldnt comprehend what the rest was because she talks 800 miles a minute. she asked for my name so i politely gave it to her and she starts yelling "RYAN, RYAAAAAAAAN!!!! I JUST GOT INTO A FIGHT WITH HER!!!!!!!!" while ryan is outside and she is still inside. when she left a woman whos a little older that comes in every saturday morning asks me, "what the hell was that?!" and told me not to worry because i was not rude and she is my witness.
i am never rude to her, because i hardly wait on her and when i do i dont say anything to her but the usual "what can i get for you" or "would you like something else?" i dont think thats rude.
And this one guy who looked to be about 200 years old couldn't hear me when I was reading back his order and started bitching about "stupid fucking kids" and how we "don't know anything these days"...But I usually gave it right back to them...which is probably part of the reason I don't work there anymore. 
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