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11-22-2008, 11:06 AM
|  | Es no my yob | | Join Date: Apr 2006
Posts: 2,773
| | | Help explain my job to me? Ok so I am currently a “guest assistant/coordinator” at a fancy hotel.
And I:
Make hotel and dinner reservations, check in & check out guests, do room inspections, do breakfast, print reports, do tons of other office duties (phones, print, fax, email, clean).
I need a sentence or two for my resume describing what I do and I am totally stumped. Help? | 
11-22-2008, 11:54 AM
|  | sign your reps, pls, | | Join Date: Apr 2006 Location: Monsoon Poultry Hospital
Posts: 7,858
| | | " Currently employed in one of the city's five star establishments as a GUEST ASSISTANT/CO-ORDINATOR, I am the first point of contact for reception, general enquiries, and reservations. I am responsible for the general gamut of administration and office duties such as personning the internal switchboard, drafting correspondence, producing reports/spreadsheets, dealing with e-mail enquiries and photocopying. My role also encompasses aspects of catering and customer service i.e preparing breakfasts, inspecting premises to make sure they surpass health & safety protocols and ensuring that guests have a pleasant and comfotable stay."
I don't know if that's too wordy, I suppose you can chop & change it as you see fit. | 
11-22-2008, 12:10 PM
|  | Es no my yob | | Join Date: Apr 2006
Posts: 2,773
| | | thanks. i'm trying to get my resume done so i can go out and use my degree. it's like 90% done now. any help is appreciated! | 
11-23-2008, 04:01 PM
|  | needs more mascara. | | Join Date: Apr 2006
Posts: 5,729
| | Quote:
Originally Posted by Champers " Currently employed in one of the city's five star establishments as a GUEST ASSISTANT/CO-ORDINATOR, I am the first point of contact for reception, general enquiries, and reservations. I am responsible for the general gamut of administration and office duties such as personning the internal switchboard, drafting correspondence, producing reports/spreadsheets, dealing with e-mail enquiries and photocopying. My role also encompasses aspects of catering and customer service i.e preparing breakfasts, inspecting premises to make sure they surpass health & safety protocols and ensuring that guests have a pleasant and comfotable stay."
I don't know if that's too wordy, I suppose you can chop & change it as you see fit. | on a resume? way too wordy. resumes look best when duties are summed up in bullet point format. when i was looking at resumes for my old position i tossed aside any that were in paragraph form. the above could definitely work on a cover letter though, with some tweaking.
use champers' paragraph and break it down into bullet points: - Act as first point of contact for reception, general enquiries, and reservations
- Responsible for administrative duties including internal switchboard, drafting correspondence, producing reports/spreadsheets, e-mail enquiries and photocopying
- Manage catering and customer service tasks such as meal requests and inspection of guest rooms to ensure adherence to regulatory health & safety protocols
any of the other wording in the paragraph would be great to elaborate on in a cover letter (about ensuring guest satisfaction, going above and beyone to create a comfortable experience for the guests etc). that's assuming you are looking for another hotel management type of job. | 
11-23-2008, 07:53 PM
| | Banned | | Join Date: Apr 2006
Posts: 9,071
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